Matt Baker

About Matt Baker

A results-driven Retail & Business Sales Operations…

Experience

1. Operations and Warehouse Manager

   SUNPAN

   Aug 2023 — Present · Houston, TX, US

   Reporting to the CEO, overseeing the operations of a SQFT facility, managing the end-to-end logistics and distribution of imported furniture across the United States. Responsible for directing HR functions, customer service, quality control, claims management, and facility maintenance, while ensuring seamless coordination of a team of 100 employees to optimize efficiency and service delivery.• Developed long-term strategic plans and initiatives to drive company goals and enhance operational efficiency.• Spearheaded the successful design and construction of a SQFT facility from the ground up.• Created and implemented strategies to optimize process efficiency, inventory accuracy, and order management within warehouse operations.• Collaborated across departments to drive strategic initiatives and foster cross-training efforts.• Enhanced operational management systems by refining processes and establishing best practices. • Led the development and implementation of a Warehouse Management System (WMS), along with streamlined inbound and outbound inventory practices.• Managed budgets, forecasting, and workforce planning to ensure alignment with business objectives.• Monitored market trends and adjusted operational strategies to maintain competitive edge.• Oversaw all aspects of distribution, logistics, and importing to ensure accuracy

Education

• Oakland Community College

  Associate's degree

• Central Michigan University

  Bachelors of Business Administration

Skills

• Income Statement
• Personal Training
• Store Management
• Business to Business
• Human Resources
• Policy Implementation
• Personnel Management
• Profit
• Strategic Market Planning
• Visual Merchandising
• Employee Training
• P&L Management
• Inventory Management
• Inventory Control
• Hiring
• Staff Leadership
• Retail Sales
• Purchasing
• Relationship Building
• Leadership
• Loss Prevention
• Management
• Team Building
• Leadership Development
• Account Management
• Merchandising
• District Sales Management
• Sales Management
• Marketing
• Regional Management
• Sales Operations
• Retail Mangement
• Customer Service
• Staff Development
• Operations Management
• Sales
• Wholesale
• Inventory Analysis
• P&L
• Retail