Matthew Fisher

Learning and Development Specialist Ii @Healthcare Management Administrators

Tacoma, WA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Learning and Development Specialist Ii @Healthcare Management Administrators

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As a Learning & Development Specialist II at HMA, I’ve had the opportunity to lead and contribute to a wide range of impactful initiatives that elevate employee experience and drive organizational growth. From instructional design to LMS administration, I’ve built scalable learning solutions that empower teams across the enterprise. Instructional Design & eLearning DevelopmentDesigned and developed over 30 interactive courses using Articulate Storyline and Rise, including New Leader Orientation, COBRA Training, and Updated Rules for National Accounts. Led end-to-end storyboarding, visual design, and deployment of high-impact learning modules. LMS Administration & OptimizationSuccessfully audited and streamlined our Go1 platform, removing outdated content and improving reporting accuracy. Created automated workflows for new hire enrollment and tagged SME authorship and update history for over 200 learning items. Program Management & FacilitationCoordinated and hosted HMAU sessions and HMA Unplugged events, providing coaching and content development support to presenters. Designed branded assets and streamlined scheduling using Microsoft Bookings and Canva. Content Strategy & SharePoint DesignRedesigned the L&D and Career Development SharePoint sites with custom graphics, interactive documents, and embedded guides. Migrated and enhanced video content using Microsoft Stream and Copilot AI features for improved accessibility and engagement. Onboarding DevelopmentRevamped New Hire Orientation, compressing delivery from 30 days to 1 week. Created modular, brand-aligned courses that support faster ramp-up and deeper engagement for new employees. Cross-Functional Collaboration & Process ImprovementPartnered with departments across HMA to support onboarding, technical training, and leadership development. Led efforts to improve intake processes for SMEs and created tools to accelerate course creation and review cycles.

EDUCATION

N/A

Bellevue College

Communication, General

SKILLS

Os XMicrosoft WordInformation TechnologyMicrosoft ExcelComputer HardwareAccess DatabasesSqlXcodePhotoshopJavascriptScrumBootstrapHuman Computer InteractionNetworkingWindowsDatabase DesignTroubleshootingWindows 7Visual StudioPenetration TestingDataminingTechnical SupportSwiftNetwork AdministrationHyper-VPremiereWindows 8.1Microsoft OfficeHardwareProblem SolvingWindows Server 2012Computer ScienceData Structures and AlgorithmsIllustratorVisual BasicServers

ABOUT MATTHEW FISHER

I build learning programs that make technology adoption and topics stick — not just…

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Matthew Fisher — Learning and Development Specialist Ii at Healthcare Management Administrators in Tacoma, WA, US | Unifers