Matthew Herod
Area Managing Director- Highgate Hotels | Multi-Site & Seasonal Property Expert | Business Development Leader
- Role
- Area Managing Director, Alaska at Highgate
- Location
- Asheville, US
- LinkedIn followers
- 500 followers
About Matthew Herod
I specialize in improving remote properties, solving seasonal challenges, and leading…
Experience
Area Managing Director, Alaska
Dec 2016 — Present
Lead remote multi-site hotel operations across two full-service adventure resorts. Reversed $500K+ losses, executed $4M+ in capital upgrades, and grew revenue from $1M to $4M+. Built cruise partnerships and introduced profitable guest experiences like Taste of Alaska, Hook & Cook, and Crabbing Coastal Cruise boosting top-line by $500K+.
Education
Glendale Community College
Associate’s Degree, Business Administration and Management, General
2005 — 2008
Prescott High School
High School, General
2001 — 2005
Skills
- Opening Hotels
- Microsoft Office
- Customer Service
- Hotel Management
- Budgeting
- Rooms Division
- Hotels
- Budgets
- Front Office
- Team Building
- Management
- Hiring
- Hospitality Management
- Hospitality
- Hospitality Industry
- Housekeeping
- Tourism
- Revenue Analysis
- Training
- Customer Satisfaction
- Resorts
- Inventory Management
- Pre-Opening
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