Matthew Harper

About Matthew Harper

Hi, I\'m Matthew W. Harper, a tech-savvy and seasoned professional! My history of success is directly related to my ability to lead all facets of technical business operations across diverse and high-growth sectors. I exhibit excellence in spearheading development and implementation of robust strategic procedures, innovative action plans, and roadmaps to ensure attainment of set goals in adherence with regulatory standards. I am instrumental in identifying potential opportunities, fulfilling product needs, analyzing current processes, and introducing modern techniques to save costs, generate revenues, and achieve client satisfaction. I am proficient in directing cross-functional teams to develop new businesses by exceeding business requirements and bolstering organizational success. I am a refined and articulate communicator; fostering collaborative relationships with all levels of management, vendors, and clientele by proactively delivering resolution for complex and emergent issues to enhance client services.While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved! Connect with me today to find out how I will make your mission my mission, to help bring all of your business objectives into focus! Please feel free to contact me at m••••••••@outlook.com with any thoughts, comments, or questions about my work – I am always interested in making new professional acquaintances.

Experience

1. Director of Information Technology

   The Koetter Group

   Mar 2025 — Present · IN, US

Education

• University of Kentucky

  Associate's degree, Criminal Justice/Law Enforcement Administration

• Federal Law Enforcement Academy

  Licensed Police Officer, Law Enforcement Investigation and Interviewing

• USMC School of Communications

  Analog & Digital Communications, Communications

• Duquesne University

  Certification, Project Management

• Western Governors University

  Bachelor of Science (BS), Business and Technology

Skills

• Troubleshooting
• Change Management
• Manufacturing
• Business Process Improvement
• Leadership
• Negotiation
• Microsoft Office
• Enterprise Resource Planning (Erp)
• Cross-Functional Team Leadership
• Budgeting
• Business Process Re-Engineering
• Sharepoint
• Training
• Customer Relationship Management (Crm)
• Access
• Strategic Planning
• Integration
• Strategy
• Analysis
• Data Analysis
• Process Improvement
• Six Sigma
• Operations Management
• Process Engineering
• Business Analysis
• Budgets
• Management
• Team Building
• Program Management
• Supply Chain Management
• Supply Chain
• Financial Modeling
• Quality Assurance
• Team Leadership
• Erp
• Lean Manufacturing
• Project Management
• Crm
• Business Intelligence