Matthew Richard

About Matthew Richard

I am a Chief Information Officer with a proven track record of leading enterprise-wide IT change management and Continuous Process Improvements driven by innovations in application software. I currently manage 30 direct reports across nine regions and two countries to support technology initiatives for a organization. My overarching strategy is to automate manual processes to enable user self-service, empowering leadership and employees to work remotely in secure, reliable environments.In my current role, I led a business transformation initiative to migrate 100% of internal infrastructure to the AWS Cloud, facilitating the ability to scale on demand and lower costs. I founded an Analytics team to enhance decision-making based on data insights, utilizing tools such as Tableau and Snowflake to analyze engagement campaigns. I have also overseen the automation of over 40 legacy systems into a single low-code platform (Appian), enabling access across web browsers and mobile devices.Previously, in the private sector and the U.S. Department of Defense, I successfully addressed challenges in modernizing large-scale global organizations. I am a Project Management Professional (PMP), Change Management Professional (CMP), and Certified Scrum Master, and I have served as a guest lecturer on IT implementation strategies.

Experience

1. Co-founder & Chairman

   Captains Of Commerce

   Aug 2025 — Present · Arlington, VA, US

Education

• Rensselaer Polytechnic Institute

  Bachelor of Science, Information Technology (Management Information Systems)

  1999 — 2003

• University of Maryland - Robert H. Smith School of Business

  Masters of Business Administration, Business Strategy

  2007 — 2009

• Boston University

  Masters of Science, Project Management

  2010 — 2011

Skills

• Security
• Enterprise Architecture
• Itil Certified
• Quality Assurance
• Business Process
• Software Documentation
• Sdlc
• Business Analysis
• Software Project Management
• System Deployment
• Crm
• Itil
• Sharepoint
• Training
• Process Improvement
• Management
• Itil V3 Foundations Certified
• IT Strategy
• IT Service Management
• Analysis
• Mba
• Project Management
• Governance
• Business Process Improvement
• Strategy
• Information Technology
• Requirements Analysis
• Management Consulting
• Pmp
• Leadership
• Integration
• Visio
• Project Portfolio Management
• IT Management
• Strategic Planning
• Program Management
• Proposal Writing
• Business Intelligence
• Documentation