Matthew Baxter
Digital Product Owner - Mobile @NewDay
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WORK HISTORY
Digital Product Owner - Mobile @NewDay
Currently leading the delivery and evolution of key mobile app features across multiple brands and applications. My responsibilities span a wide range of customer-focused capabilities, including- My Card: Secure access to card details and PIN- Credit Limit Management: Empowering users with seamless control- Direct Debit & Instalment Plans: Flexible payment solutions- Offers, Discounts & Shop: Enhancing user experience and engagementI collaborate cross-functionally to ensure consistent, scalable, and customer-centric solutions across diverse digital ecosystems.
ABOUT MATTHEW BAXTER
I specialise in identifying optimisation opportunities and crafting seamless customer journeys that minimise friction across various touchpoints. My expertise lies in harnessing the power of data to consistently evaluate and enhance processes, fostering a culture of continuous improvement.
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