Matt Hughes

About Matt Hughes

Dynamic Leader with over a decade of diverse experience within Insurance and Technology.Early career experience in Insurance Industry was field-based, including Agency Sales and Claims Handling roles, and led me to transition to Insurance Technology roles, including Policy and Claims systems Business Analysis and Product Management roles within both Insurance Carriers and Technology Vendors, and across Commercial, Personal and Specialty Lines of Business.Demonstrated history of building high-performing teams and leading teams through periods of major transition, including personnel/staffing changes and shifts in strategic direction, demonstrating highly-effective change leadership/management, collaboration and communication skills.

Experience

1. Director, Agile Product Owner

   Travelers

   Jan 2024 — Present · Hartford, CT, US

   Lead a team of Agile Product Owners, focused on building a digital platform of API’s to support integrations with various Personal Lines distribution partners, exposing Travelers’ internal rate, quote, bind and service capabilities to these partners in order to ultimately drive profitable new business growth and/or reduce expenses through these channels, as well as digitize and ultimately improve Agent/external partner experience.

Education

• University of Hartford

  Bachelor's, Marketing, Finance and Insurance

  2008 — 2011

Skills

• Claim
• Customer Service
• Agile Methodologies
• Commercial Insurance
• Management
• Financial Analysis
• Negotiation
• Platform Development
• Risk Management
• Claims Handling
• Business Strategy
• Selling
• Marketing
• Finance
• Sales Process
• Training
• Insurance
• Leadership
• Sales
• Process Improvement
• Employee Benefits
• Powerpoint
• Analysis