Matthew Christopher Matt Gutierrez
Guest Experience Host with Heritage Companies at The Clyde Hotel (A Heritage Hotels & Resorts Property) | Lifetime Alumni with New Mexico DECA CTLP| Certified Concierge 🗝️
- Role
- Guest Experience Host at Heritage Companies
- Location
- Albuquerque, NM, US
- LinkedIn followers
- 500 followers
About Matthew Christopher Matt Gutierrez
My goal is to serve as a dedicated steward of entrusted resources while building a lifelong career where I can continuously gain relevant expertise. I strive to contribute meaningfully to both my organization and community through exceptional service, grounded in the values of safety, care, personal integrity, and honest communications. By upholding these principles, I aim to positively impact the lives of everyone I encounter.
Experience
Guest Experience Host
Jun 2025 — Present · The Clyde Hotel Downtown Albuquerque, NM, US
Cross trained to assist with Valet & Bell* Provides Support To The Heritage Hotels & Resorts Portfolio when requested at other properties on an as need basis* Work under direction of Guest Experience Manager and/or Supervisor on shift (the Lead Guest Experience Host).* Maintain high level of positive and professional approach with coworkers and guests.* Welcome guests to the unique accommodation experience of Heritage by articulating the story, inspiration, and mindset of the property to our guests.* Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest.* Provide knowledgeable recommendations for guests about hotel events, amenities, local attractions, restaurants, etc.* Respond to guest challenges and find the appropriate resolution in a timely and professional manner.* Maintain the upmost confidentiality and care with guest information.
Education
Volcano Vista High School
High School
2013 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.