Matthew Castellanos
Banquet Server @BOKA Restaurant Group
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WORK HISTORY
Banquet Server @BOKA Restaurant Group
Chicago, IL, US
During my time as a Banquet Server for BOKA Catering Group, I have many important duties such as:• Delivered premium guest service at 25+ large-format corporate and private events (200–800+ guests), working alongside Michelin-starred and James Beard Award–winning chefs and seasoned captains/servers to uphold fine-dining standards.• Collaborated with culinary, bar, and event operations to streamline staging, tray delivery runs, and service cueing, improving course pacing and reducing peak guest wait times by ~30% while maintaining flawless presentation.• Executed high-touch VIP service (dietary modifications, coursing changes, rapid room resets) with zero dishes comped due to service error and 100% end-of-event reconciliation accuracy.
EDUCATION
Fordham University London
Bachelor of Business Administration - BBA, Finance
Loyola University Chicago
Bachelor of Business Administration - BBA, Finance, Information Systems
ABOUT MATTHEW CASTELLANOS
I’m a Finance + Information Systems graduate from Loyola University Chicago (’26) who…
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