Matthew Braud
Operations Executive | Customer Success & Program Leadership | Driving Growth Through Process Excellence & Team Development
- Role
- Manager Program Management at L3Harris Technologies
- Location
- Lynchburg, VA, US
- LinkedIn followers
- 500 followers
About Matthew Braud
Strategic and results-oriented operations executive with 20+ years of progressive leadership experience spanning program management, customer experience, business operations, and sales enablement. Proven ability to lead cross-functional and geographically dispersed teams in delivering complex, high-impact initiatives on time and within scope. Recognized for driving operational excellence, elevating customer satisfaction, and optimizing processes that accelerate growth and profitability. Skilled in translating business objectives into actionable strategies, enhancing performance across service delivery, project execution, and go-to-market operations. Adept at building strong stakeholder relationships, navigating organizational change, and aligning teams around mission-critical goals.Core Strengths: Strategic Program & Project Leadership • Cross-Functional Team Management • Customer Experience Optimization • Process Improvement • Budgeting & Resource Allocation • Enterprise Stakeholder Engagement • Complex Problem Solving • Risk Mitigation • Sales Operations • Revenue Enablement • Business Transformation • KPI Development • Change Management
Experience
Manager Program Management
Jan 2023 — Present · Lynchburg, VA, US
Lead a team of 14 Program Managers, driving alignment with strategic business goals and optimizing talent through structured performance evaluations and competency development programs- Champion enterprise-level process transformation initiatives, introducing scalable improvements that enhance efficiency, execution speed, and cross-functional collaboration - Lead the design and implementation of data analytics solutions to support strategic decision-making, including the transformation of raw data into actionable insights through interactive business intelligence dashboards (Power BI)- Translate complex program and operational data into executive-ready visualizations that inform portfolio-level decisions and drive performance accountability - Conduct independent operational assessments to ensure enterprise compliance with program governance frameworks and documented ISO 9001 processes, delivering consistently high-quality program execution standards- Embed a high-performance culture across the program management office through executive mentoring, cross-team collaboration, and reinforcement of operational best practices
Education
Virginia Commonwealth University
Certificate
Lynchburg College
Masters
Liberty University
Bachelors
Skills
- Integration
- Project Planning
- Proposal Writing
- Management Consulting
- Sales Operations
- Rf
- Customer Service
- Crm
- Contract Negotiation
- Customer Relations
- Direct Marketing
- Outsourcing
- Leadership
- Negotiation
- Sales
- Non-Profit Experience
- Wireless
- Business Development
- Business Process Improvement
- Estimating
- Process Improvement
- Strategy
- Cross-Functional Team Leadership
- Fundraising
- Program Management
- Project Management
- Proposal Management
- Budgets
- Direct Mail
- Government
- Product Management
- Team Building
- Team Leadership
- Telecommunications
- Analysis
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