Matthew Batts

Head of Technology @Pet Drugs Online

Bristol, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Head of Technology @Pet Drugs Online

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Keynsham, GB

EDUCATION

2005 — 2007

St Brendan's Sixth Form College

A Levels, Information Technology, Business Studies, Photography, Psychology

2007 — 2009

Bath College

Foundation degree, IT

2007 — 2010

University of Bath

Bachelor of Science (Hons), Computing with Business

SKILLS

Service DeliveryTechnical SupportBusiness AnalysisMicrosoft ExchangeWindows 7Incident ManagementChallenging AssumptionsServer AdministrationItil CertifiedMicrosoft Sql ServerMeraki WifiIT StrategySystem DeploymentItilTenacious Work EthicCustomer Driven InnovationProject CoordinationSystems AnalysisService ManagementIptv Design and ImplementationPci DssTechnical ConsultationNetworkingVmware EsxHelp Desk SupportThin Client ArchitectureVirtualizationCisco TechnologiesData CenterHighly Motivated Self-StarterSccmProject ManagementIT Project ImplementationIT SolutionsActive DirectoryWindows ServerProblem SolvingItil V3 Foundations CertifiedTechnology SolutionsProject Delivery

ABOUT MATTHEW BATTS

A Technology Leader with a proven record of delivering global transformation, driving efficiency, and enabling growth through Cloud, BI, and Automation. My focus is aligning IT strategy with business goals to unlock value, reduce cost, and build resilience.Key Impact Highlights- Led cloud transformation, enabling scale and modern tooling across international operations- Built BI function for actionable customer insights and KPI reporting, driving smarter decisions- Implemented Office 365 multiple times, improving digital collaboration- Delivered enhanced remote-working capability across the business- Introduced financial ledger automation to improve team efficiency- Deployed award-winning contact centre telephony, named Best Transformational Project 2021Established governance forums (Data, Security, Steering) to embed cross-business engagementI specialise in shaping global IT strategy, building high-performing teams, and delivering measurable business outcomes through technology innovation. With experience managing budgets from £100k to £100m, I ensure technology investment is always aligned with growth and resilience.My leadership style centres on strategic vision, collaboration, and building strong stakeholder alignment across international markets.

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Matthew Batts — Head of Technology at Pet Drugs Online in Bristol, GB | Unifers