Matt Novak

About Matt Novak

At MedAire, my focus has been on enhancing digital experiences through agile project management and customer relationship management for global business lines, including Business and Commercial Aviation as well as Maritime services. Our team has improved the functionality and security of mobile applications and web platforms, ensuring adherence to INTLSOS security standards.Leading the charge in developing robust mobile APIs and applications, such as MedAire Aviation and Sea To Shore, I\'ve played a key role in tailoring digital solutions to meet evolving customer needs. Committed to fostering a culture of innovation and collaboration, my aim is to continue driving forward the technical vision that empowers MedAire\'s mission of safety and service excellence.

Experience

1. Global Director Digital Strategy

   MedAire

   Jul 2020 — Present · Phoenix, AZ, US

   Managed global Apple MDM and Business Manager accounts, ensuring efficient operations and resource optimization.• Integrated AI technologies into Aviation and Maritime mobile applications, enhancing UI and UX for clientele.

Education

• Collins College

  Bachelor of Arts (B.A.), Computer Software Engineering

  2001 — 2005

• W. P. Carey School of Business – Arizona State University

  Master of Business Administration - MBA, Computer and Information Sciences and Support Services

  2017 — 2019

Skills

• Actionscript
• Crm
• Salesforce.com
• Copywriting
• IT Management
• Online Marketing
• Program Management
• Web Development
• SEO
• Customer Service
• Business Analysis
• Sales
• Visio
• Project Management
• Application Architecture
• Business Intelligence
• Cloud Computing
• Social Media
• Account Management
• Cross-Functional Team Leadership
• Marketing Strategy
• Business Development
• Strategic Planning
• Team Leadership
• .net
• Itil Certified
• Team Building
• Management
• Sharepoint
• Creative Strategy
• Pmp
• Leadership
• Saas
• Marketing
• IT Project Leadership