Matt Ainslie
Head of Technical Service Management @Leonardo
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WORK HISTORY
Head of Technical Service Management @Leonardo
EDUCATION
West Herts College
HND, Advertising & Marketing Communications
University of Northampton
MSc, IT Service Management
SKILLS
ABOUT MATT AINSLIE
At CDS UK, my directive encompasses managing professional service delivery teams, harnessing skills in Cloud, Security, and Data, alongside fostering advancements in AI and Software Delivery. My leadership in Service Operations is reinforced by an ITIL certification, which underpins the delivery of high-quality managed services and implementations, particularly in the Cloud and CloudFlare ecosystems.Previously steering Operate Digital at PwC UK, I pioneered a new Cloud Managed Services function and architected its operational model. This role honed my competencies in creating robust policies, processes, and cross-functional delivery tooling, while building and leading diverse teams across borders to support burgeoning managed services demands. My leadership is driven by a commitment to excellence and the strategic deployment of technological innovation to achieve significant service outcomes.
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