Matthew Cahill

Customer Experience | Product Management | Digital Transformation | Strategic Planning | Servant Leadership

Role: Director of Digital Product & Customer Experience at Central Insurance
Location: Columbus, OH, US
LinkedIn followers: 500 followers

About Matthew Cahill

I am a conscientious, innovative, and results-oriented leader with extensive experience spearheading product management, digital transformation, and continuous improvement programs for financial services organizations.My expertise spans product development, strategic planning, requirements audits, digital transformation, problem-solving, complex sales, client advocacy, customer experiences, corporate vision, setting and managing goals and KPIs. By monitoring emerging trends and technological advances plus analyzing data, I capture actionable insights that inform future strategy.I oversee large-scale and international projects using agile methodologies, cross-functional collaboration, and ongoing prioritization. I deliver on-time, on-budget, and to agreed specifications. I foster robust relationships with executives and stakeholders by sharing in-depth knowledge, being transparent, and always acting with integrity to become a trusted advisor - winning trust and repeat business.I clearly communicate complicated information to stakeholders with a variety of technical proficiencies. I hire, train, and mentor colleagues and create positive working environments, to retain talent, develop careers, and build high-performance teams that drive organizational success.

Experience

Director of Digital Product & Customer Experience
Central Insurance
May 2024 — Present · Dublin, OH, US

Education

St. Xavier High School
High School
1996 — 2000
Ohio University
B.B.A, Management Information Systems
2000 — 2004
Ohio University
M.B.A., Management Information Systems - IT Project Management
2004 — 2005

Skills

Program Management
Requirements Analysis
Policy Administration
Core Systems Transformation
Agile Methodologies
Claims Management
Management
Business Process Improvement
Claims Technology
Mobile Enablement
Risk Management
Legacy Systems Modernization
Insurance Technology
Project Management
Management Consulting
Software Project Management
Change Management
Guidewire
Consulting
Integration
Strategy
IT Strategy
Business Intelligence
Systems Integration
Project Management Office (Pmo)
Property & Casualty Insurance
Business Analysis
Sdlc
Scaled Agile Framework
Process Improvement

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