Matthew Fowler
Customer Success Leader | Fintech | Driving Retention, Growth & Client Value
- Role
- Customer Success Manager at Prezzee
- Location
- Stratford, CT, US
- LinkedIn followers
- 500 followers
About Matthew Fowler
I help businesses unlock growth and loyalty through digital…
Experience
Customer Success Manager
Mar 2025 — Present · New York, NY, US
Oversee the onboarding process to ensure clients are set up for success from day one- Maintain open communication with clients by providing guidance and quickly resolving any challenges they may face- Identify opportunities to expand client accounts while keeping them engaged and satisfied- Collaborate with internal teams to share client feedback and improve the company\'s solutions- Use data and insights to monitor client health and implement proactive strategies for their success.
Education
Western Connecticut State University
Bachelor of Arts (BA)
2011 — 2016
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