Matthew Vajda

Customer Service Associate @Lowe's Companies, Inc.

Brimfield, OH, US

Lumber and Building Materials Customer Service Associate. Assist do-it-yourself customers and contractors at a national hardware chain with their needs (cashier, loader, order picker, locating items, cutting lumber, glass/plexiglass, keys, electrical wire). Provide recommendations about project demands and product information. Provide leads to In-Home Specialists on customers looking to get a project installed (decking, roofs, windows, garage doors, fencing, etc.). Inventory products in the department through location audits and cycle counts. Assist in pulling orders for Curbside Pickup Team and Delivery Drivers and drop materials for vendors. Power equipment certified (counterbalance forklift, narrow aisle reach, and order picker).Lowe\'sU Mentor: provide quality directions for new associates on various aspects of the Lowe\'s brand and procedures, including: our store and company culture, customer base, daily and weekly training modules, store phones, codes, cutting equipment (saws, key cutting, wire cutting), closing procedures (cleaning, trash disposal, flatstacking, cart retrieval). Demonstrate leadership and set the example for the new hires and periodically check in to assess progress.

Worcester State University

Master’s Degree, History

Framingham State University

Bachelor of Arts (B.A.), History

Kent State University

Doctor of Philosophy - PhD, American History (United States)