Matthew Urbaniak
Senior Operations Supervisor, South District Operations @Peoples Gas
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WORK HISTORY
Senior Operations Supervisor, South District Operations @Peoples Gas
Chicago, IL, US
Leadership and Staff Management - Lead and support all field employees involved in Operations and Maintenance- Oversee staffing for operational needs, ensuring the right personnel are assigned to meet service levels.2. Budgeting and Business Planning- Develop and manage the district business plan and budget aligned with operational objectives- Identify opportunities for process improvement to optimize resource allocation and reduce costs.3. Emergency Management- Provide decisive leadership during gas outages or emergency situations to ensure quick and effective resolutions- Communicate effectively with stakeholders during escalated events to keep them informed and engaged.4. Safety Management- Coordinate and promote safety initiatives among employees, ensuring a strong safety culture.5. Union Relations- Manage relationships with union representatives and local board members- Facilitate discussions as needed to address employee concerns.6. Investigations and Grievances- Conduct thorough investigations of misconduct and work rule violations- Process grievances appropriately and in a timely manner, maintaining fair and transparent practices per CBA.7. Strategic Direction and Best Practices- Manage scheduling for both internal union work force and contracted workforce effectively.8. Oversight of Operational Activities- Provide oversight and support to frontline supervisors and field employees involved in operations or construction activities. Competencies Required- Leadership Skills: Ability to inspire and motivate a diverse team- Emergency Management: Competence in making quick decisions under pressure- Communication Skills: Strong interpersonal abilities to manage union relations and communicate during emergencies- Conflict Resolution: Skills in mediating disputes and handling grievances effectively- Safety Awareness: The ability to advocate for a safety-first culture.
EDUCATION
Sheet Metal Workers Local 265
Technical, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
Ivy Tech Community College
Associate of Arts and Sciences (A.A.S.), Sheet Metal Technology/Sheetworking
SKILLS
ABOUT MATTHEW URBANIAK
Accomplished leader with over 20 years of experience in natural gas emergency response, maintenance and field operations, construction and HVAC. Currently overseeing frontline operation and maintenance General Supervisors. Safety focused and results-driven with a proven track record in supervising field employees in line with Peoples Gas and WEC Energy Group policies, procedures and company values. Skilled at motivating, coaching and developing employees to accomplish district objectives. Exceptional ability to impart a sense of urgency and customer focus into everyday work practices.
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