Matthew Trainor

About Matthew Trainor

With over 15 years of experience in omni-channel sales, ecommerce, and marketing, I am a proven leader in driving business growth and customer satisfaction across various industries. Most recently, I was the Vice President of Omni Channel Sales at Mills, where I led the strategy and execution of the company\'s online and offline sales channels, including B2B, B2C, and D2C. I partnered with key stakeholders and vendors to optimize the product assortment, pricing, promotion, and distribution of the company\'s home textile products, achieving a 35% increase in revenue and a 40% increase in customer retention rate. Previously, I was the SVP of Ecommerce Merchandising at Ashley Furniture Industries, where I managed the online merchandising and marketing teams for the largest furniture retailer in the US. I implemented innovative CRM and business development initiatives, such as launching a loyalty program, expanding the product catalog, and enhancing the user experience, resulting in a 50% increase in conversion rate and a 25% increase in average order value. Before that, I held senior positions at Arlo Technologies and NETGEAR, where I led the global sales and marketing of their smart home and networking products, respectively. I have a strong track record of delivering omni-channel solutions that align with the brand vision, customer needs, and market trends. I have a bachelor\'s degree in management studies from the University of California, Berkeley, and I am fluent in English and Mandarin. I am passionate about creating value for customers and stakeholders, and I am always eager to learn new skills and technologies. I am looking for a challenging and rewarding opportunity to leverage my omni-channel expertise and leadership skills in a dynamic and innovative organization.

Experience

1. Senior Director Ecommerce Sales and Marketing

   Samsung Electronics America

   Apr 2025 — Present · NJ, US

Education

• Eastern Illinois University

  Bachelor of Arts - BA