Matthew Thomas
Associate Director of Reservations at Under Canvas Inc.
- Role
- Associate Director of Reservations at Under Canvas Inc.
- Location
- Billings, MT, US
- LinkedIn followers
- 500 followers
About Matthew Thomas
Experienced reservations management professional with a proven track record of success in the hospitality industry. With extensive expertise in managing booking systems, optimizing guest reservations, and delivering exceptional customer service, I have demonstrated the ability to streamline operations, enhance guest experiences, and increase revenue. My background includes working with diverse teams, implementing strategies for booking efficiency, and ensuring high standards of guest satisfaction. I am skilled in balancing operational efficiency with personalized service, and I am committed to driving success in dynamic, fast-paced environments. Skilled in Sales, Customer Relationship Management (CRM), Sales Prospecting, Management, and Software as a Service (SaaS). Strong operations professional with a Bachelor of Science (B.S.) focused in Sociology from Montana State University-Bozeman.
Experience
Associate Director of Reservations
Aug 2019 — Present
Work directly with the Director of Reservations in creating goals and budgets for the sales team-Execute organizational plans in conformance with the company\'s policies and procedures-Accomplish department objectives by supervising staff; organizing and monitoring the work process daily and assigning tasks-Grow and achieve stretch goals in sales, customer satisfaction, and operational efficiency, exceeding year-over-year KPI metrics.
Education
Montana State University-Bozeman
Bachelor of Science (B.S.), Sociology
2004 — 2008
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.