Matthew Taylor

Director of Operations @Johnson Av

Toronto, ON, CA

Responsibilities and duties:• Plan, implement, and manage all operational activities of our audio visual installation services company (Johnson AV), and our sister broadcast installation company (FCI).• Develop and implement operational policies and procedures to ensure consistent and quality project delivery• Develop and maintain strong relationships with customers to understand their needs and ensure customer satisfaction• Manage a team of project managers, technicians, and support staff to ensure projects are delivered on-time and within budget• Provide mentorship and coaching to managers and technical staff• Strategic planning and direction of the company• Develop and manage operational budgets• Ensure compliance with all health and safety and risk management policies and procedures

George Brown College

Electronics technician

International Business Management Institute (IBMI)

M-MBA

TREBAS

Audio engineering