Matthew Smith
Helping Organizations Protect and Safeguard their Workforce
- Role
- Business Development Manager at International SOS
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Matthew Smith
With almost 20 years of diverse experience in sales, I bring a client-focused, empathetic approach to driving revenue and delivering results. From scaling SaaS solutions at a startup to optimizing health care supply chain strategies at a Fortune 500 company, I excel at understanding client needs and turning them into meaningful growth opportunities. Building trust and achieving long-term success for my clients is at the heart of everything I do.
Experience
Business Development Manager
Feb 2023 — Present
Develop consultative strategies tailored to client risk profiles, needs and regulatory landscapes, including aligning client policies with ISO 31030 standards, risk assessment, travel policy design, and compliance programs.Monitor and analyze market trends, changes in global health/security risk environment, client compliance requirements, and competitive landscape.Present and illustrate International SOS’s value proposition and related tools for real-time traveler tracking, integrated alerts, risk intel, policy enforcement, and seamless duty-of-care implementation.Collaborate with internal teams (medical, security, logistics, legal, product) to ensure proposed solutions are commercially viable and operationally feasible - aligned with best practices in risk prevention, crisis response, and traveler well-being.Lead negotiations, proposal development, contracts management, and deliverables ensuring that commitments to safety, health, security, and business continuity are clearly understood and delivered.Represent International SOS in external forums (industry events, webinars, client briefings) to articulate evolving Duty of Care obligations, travel risk standards, and how our offerings help organizations mitigate exposure, protect people, and maintain resilience.
Education
Western Michigan University
BA, Business Management, Political Science
University of Michigan-Dearborn
MBA, Marketing
Skills
- Leadership
- Account Management
- Sales Operations
- Management
- Team Building
- Salesforce.com
- Sales Process
- Business Development
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