Matthew Shorum
Cybersecurity Partner Operations | Revenue & Delivery Alignment
- Role
- Client Operations Specialist - Enterprise at Optiv
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Matthew Shorum
As a Client Operations Specialist at Optiv, I focus on supporting operational execution and lifecycle management of strategic cybersecurity partners. My work involves ensuring seamless coordination between Partner Managers, Sales, Delivery, Finance, and Vendor teams to enhance organizational efficiency. With expertise in account management, B2B collaboration, and customer retention, I contribute to partner onboarding, quoting, order processing, and contract alignment to optimize performance. My efforts aim to strengthen relationships with clients and partners while driving operational excellence and achieving long-term success for the organization.
Experience
Client Operations Specialist - Enterprise
Aug 2022 — Present
Supported operational execution and lifecycle management of strategic cybersecurity partners. • Ensured seamless coordination between Partner Managers, Sales, Delivery, Finance, and Vendor teams. • Focused on partner onboarding, quoting, order processing, and contract alignment to optimize performance.
Skills
- Marketing Strategy
- Sales
- Account Management
- Online Advertising
- Salesforce.com
- B2b
- Relationship Management
- Social Media Marketing
- Google Analytics
- New Business Development
- Customer Retention
- Customer Service
- Lead Generation
- Digital Marketing
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