Matthew Shorkey
CRM Implementation Consultant at Anthology Inc.
- Role
- Implementation Consultant at Anthology Inc
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Matthew Shorkey
I originally enrolled at the University at Buffalo School of Management as an Accounting…
Experience
Implementation Consultant
Jul 2022 — Present · Buffalo, NY, US
Passed Microsoft Certifications: Microsoft Power Platform Functional Consultant Associate and Dynamics 365 Fundamentals (CRM)• Responsible for building out CRM Reach System for client and transition from Sales to Client Services with support of the implementation team• Utilized Microsoft Power Apps, Dynamics 365, and Microsoft Power Platform to build security roles/profiles, audit, route cases, and develop custom processes within the system for clients.• Utilized Sitefinity to make simple adjustments to forms as part of the implementations• Configured Communication plans and additional marketing components utilizing Dynamics 365 Real time Marketing. • Developed complex Dynamics 365 Dashboards, Charts and Views for reporting.• Periodic onsite travel to provide system training for clients and assist in system configuration
Education
Webster Thomas High School
High School Diploma with Advanced Designations with Honors
2014 — 2018
University at Buffalo School of Management, The State University of New York
High School Diploma, Business Administration: Management Information Systems, General
2018 — 2022
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