Matthew Shaw
Global Desktop Services Manager
- Role
- Service Desk Analyst at Insight Global
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Service Desk Analyst
May 2025 — Present
Help desk technician consulting for Emerson/National Instruments
Education
University of Central Florida
BS
2007 — 2011
Skills
- Process Improvement
- Management
- Technical Writing
- Java
- Active Directory
- Windows Server
- System Administration
- Testing
- Customer Service
- Technical Support
- Project Management
- Software Documentation
- Troubleshooting
- Visio
- Computer Hardware
- Microsoft Office
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