Matthew Shaw

Global Desktop Services Manager

Role
Service Desk Analyst at Insight Global
Location
Austin, TX, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

Experience

  1. Service Desk Analyst

    Insight Global

    May 2025 — Present

    Help desk technician consulting for Emerson/National Instruments

Education

  • University of Central Florida

    BS

    2007 — 2011

Skills

  • Process Improvement
  • Management
  • Technical Writing
  • Java
  • Active Directory
  • Windows Server
  • System Administration
  • Testing
  • Customer Service
  • Technical Support
  • Project Management
  • Software Documentation
  • Troubleshooting
  • Visio
  • Computer Hardware
  • Microsoft Office

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Matthew Shaw — Service Desk Analyst at Insight Global in Austin, TX, US | Unifers