Matthew Schwehr
Annual Service Agreement Extended Warranty Team Lead @Acorn Stairlifts Canada Inc
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WORK HISTORY
Annual Service Agreement Extended Warranty Team Lead @Acorn Stairlifts Canada Inc
Burlington, ON, CA
Lead and develop a high-performing team of 7 sales representatives responsible for positioning extended warranties and annual service agreements to an existing customer base of stairlift owners- Drive sales performance through the implementation of structured monthly and quarterly revenue targets aligned with broader business objectives- Establish and monitor daily and monthly call performance metrics to ensure productivity, accountability, and consistent customer engagement- Conduct Quarterly Business Reviews (QBRs) in collaboration with the Operations Manager and VP of Operations, providing performance insights, trend analysis, and strategic recommendations- Deliver weekly one-on-one coaching sessions focused on skill development, performance improvement, and career growth, alongside bi-weekly team strategy and best-practice roundtable meetings- Designed and implemented a comprehensive onboarding program, including training materials and ramp-up plans, to accelerate new hire readiness and success- Developed and launched a performance-based incentive and bonus structure to motivate the team and drive sustained revenue growth.
EDUCATION
Adrian College
Bachelor's Degree, Marketing
SKILLS
ABOUT MATTHEW SCHWEHR
Experienced Information Technology with a demonstrated history of working in the information technology, automotive and services industry. Skilled in Art Direction, Customer Service, Advertising, Account Management, and Sales. Strong human resources professional with a Bachelor\'s Degree focused in Marketing from Adrian College.
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