Matthew Salim

Human Resources/Customer Service at Dow

Role
Customer Service Specialist at Dow
Location
Midland, MI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Matthew Salim

Strategic and people-focused HR professional with experience spanning talent acquisition, compensation & benefits, payroll, and employee relations—both in corporate and union environments. I thrive in fast-paced settings, leveraging data-driven insights to enhance workforce planning, optimize HR processes, and drive business results.Currently managing a $50M portfolio in customer service, I bring a unique blend of HR expertise and client-facing experience, ensuring seamless operations and stakeholder satisfaction. My earlier tenure in Dow’s Human Resources Development Program strengthened my ability to lead payroll optimization, diversity hiring strategies, and benefits compliance across global markets.Beyond HR, I’m passionate about fostering inclusive workplaces. As a Site Implementation Leader for the Middle East and North Africa (MENA) Employee Resource Group for 5+ years, I championed diversity initiatives, employee engagement, and leadership development. Additionally, as Vice President of Membership for Toastmasters, I helped professionals refine their communication and leadership skills.

Experience

  1. Customer Service Specialist

    Dow

    Sep 2021 — Present · Midland, MI, US

Education

  • Michigan State University

    Bachelor of Arts

    2008 — 2012

  • Wayne State University

    Master of Business Administration (M.B.A.)

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Matthew Salim — Customer Service Specialist at Dow in Midland, MI, US | Unifers