Matthew Salim
Human Resources/Customer Service at Dow
- Role
- Customer Service Specialist at Dow
- Location
- Midland, MI, US
- LinkedIn followers
- 500 followers
About Matthew Salim
Strategic and people-focused HR professional with experience spanning talent acquisition, compensation & benefits, payroll, and employee relations—both in corporate and union environments. I thrive in fast-paced settings, leveraging data-driven insights to enhance workforce planning, optimize HR processes, and drive business results.Currently managing a $50M portfolio in customer service, I bring a unique blend of HR expertise and client-facing experience, ensuring seamless operations and stakeholder satisfaction. My earlier tenure in Dow’s Human Resources Development Program strengthened my ability to lead payroll optimization, diversity hiring strategies, and benefits compliance across global markets.Beyond HR, I’m passionate about fostering inclusive workplaces. As a Site Implementation Leader for the Middle East and North Africa (MENA) Employee Resource Group for 5+ years, I championed diversity initiatives, employee engagement, and leadership development. Additionally, as Vice President of Membership for Toastmasters, I helped professionals refine their communication and leadership skills.
Experience
Customer Service Specialist
Sep 2021 — Present · Midland, MI, US
Education
Michigan State University
Bachelor of Arts
2008 — 2012
Wayne State University
Master of Business Administration (M.B.A.)
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