Matthew Sabens
Implementation Consultant, Patient Cloud @Medidata Solutions
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WORK HISTORY
Implementation Consultant, Patient Cloud @Medidata Solutions
Lead configuration or enable customers on Medidata software to translate customer needs and meet customer requirements.• Collaborate with clients in order to implement creative solutions to complex customer needs.• Follow or educate on best practices for implementing Medidata\'s software• Author, adapt, or agree on specifications based on client requirements.• Support less experienced team members with client engagements, being accountable for quality of delivery.• Deliver in-person/remote client workshops including System Design, UAT, and Interactive Verification.• Support customers during enablement or implementation of our software by answering questions, resolving configuration or UAT issues,and providing guidance on software usage.• Lead eCOA ICE program in order to develop, maintain, and train best practices across entire Implementation Consultant team.• Support Training Group in preparation of course materials and delivery of courses both internally and externally.• Support third-party vendors with integration or data transfer efforts.• Manage multiple customer-facing projects or engagements.• Mentor/Train AICs or new employees.
EDUCATION
King's College London
Study Abroad, Risk Management
Indiana University Bloomington
(B.S.) Bachelor of Science, Healthcare Management and Policy, Minor: Informatics
SKILLS
ABOUT MATTHEW SABENS
Patient Cloud Implementation Consultant at Medidata
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