Matthew Riley

Executive Director, Solutions Architecture and Product Delivery @Hawaiian Telcom

Honolulu, HI, US

Currently serving as Executive Director, Solutions Architecture and Product Delivery with responsibility for managing a $33,3M Opex/Capex budget. In addition, managed oversight and growth of 22 direct reports and 210+ on/off shore contract software developers, DBAs, and QA Analysts that supported our voice, video, and data broadband Fiber to the Home (FTTH) service provider with a market cap of $719 million annually. Considered an innovative, analytical IT Executive with consistent history of success leading large-scale teams and complex project implementations with challenging timelines and millions of dollars at risk. Resourceful and creative when establishing superior operational and development processes based on organizational needs, research, and experience. Confident and experienced people leader focused on process improvement through innovation. Able to navigate ongoing and new business ventures with an entrepreneurial and collaborative approach. Laser focus on enhancing the Customer Journey, beating the competition, driving costs out of the business, and increasing Shareholder/Owner value, all the while building highly functioning teams, building careers, and caring for employees. Strategic leader for the development and delivery of the company’s IT’s application stack, enterprise architecture, strategic plan, and program delivery. In addition to the above, oversee large outsourced IT system integrator and managed services firm. Delivering solutions with a cumulative total contract value in excess of $15M with a focus in IT Service Management, Service Request, ERP/BSS/OSS platforms, Machine Learning, AI, and Advances services.

University of Denver

Master of Science (MS), Telecommunications Coursework, 4.0

Colorado State University

BA, Communications