Matthew Rabin
User Adoption & Enablement Lead Subject Matter Expert @Arch Insurance Group Inc.
Signup · Get unlimited contacts
WORK HISTORY
User Adoption & Enablement Lead Subject Matter Expert @Arch Insurance Group Inc.
Enablement lead and subject matter expert for Arch’s next-generation claims platform implementation -Guidewire ClaimCenter.Served as primary subject matter expert for Executive Assurance, Professional Liability, and Healthcare business units, supporting 40+ claims professionals and leading the migration of active claims.Managed intake and triage of user-reported defects and enhancement requests; identified root causes and drove continuous improvements aligned to adoption and business outcomes.Designed and delivered training, communications, and live demos for 400+ users (including in-person sessions) to accelerate adoption and proficiency.Planned and executed UAT by authoring test scenarios, validating functionality, and coordinating broad user testing prior to launch; provided post-go-live support to reinforce best practices.
EDUCATION
New York Law School
J.D.
SUNY New Paltz
B.A., Journalism
ABOUT MATTHEW RABIN
Claims Manager at Arch Insurance Group Inc.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.