Matthew Pomante
Senior Manager, Product Communications @Inovalon
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WORK HISTORY
Senior Manager, Product Communications @Inovalon
Spearheaded the team of three to steer product communications for 50+ customers, driving 100% accuracy in monthly health plan client documents and autonomously supervising daily operations. Led cross-departmental projects as selected Project Manager, formulating plans, interacting with stakeholders, and presenting status reports to executive leadership. Devised and deployed corporate communication strategies, enhancing customer satisfaction through bi-annual audits and strengthening internal relationships through regular meetings and training sessions.Highlights of accomplishments in this role include:• Created and managed targeted initiatives for five products, producing 8.2M marketing materials and propelling 35% new business revenue growth and 91% client retention.• Offered strategic marketing guidance to clients, elevating member and provider engagement.• Drafted a variety of marketing collateral including letters, emails, mailers, postcards, and self-mailers, specifically tailored for Medicare, Medicaid, and Commercial populations.• Instrumental in saving the Prospective Risk product and generating significant revenue by integrating new email templates and updating existing letters to introduce telehealth appointments, ensuring business continuity amid the pandemic.
EDUCATION
Villanova University
B.A.
ABOUT MATTHEW POMANTE
As an innovative leader with a passion for strategic communications, I bring a wealth of experience in brand management and client relations within the communications industry. My career has been marked by a relentless pursuit of excellence, demonstrated through my ability to spearhead major projects and lead teams towards achieving business goals. My expertise extends to stakeholder engagement and corporate communications in the dynamic landscape of product communications. At the forefront of marketing and business communications, I have played a pivotal role in enhancing organizational reputation through innovative strategies. Recognized for my strategic approach, I have been a driving force in the development and implementation of effective communication plans, showcasing a commitment to excellence and process improvement. My track record reflects an ability to optimize communication strategies, ensuring enhanced engagement and satisfaction among clients and teams. Beyond communication prowess, my leadership style is characterized by compassion and motivation. I excel in cultivating robust relationships with clients, leading diverse teams, and driving cross-functional projects to success. I pride myself on striking a delicate balance between innovation, strategy, and execution. As a leader, I am dedicated to not only achieving high-impact results but also fostering an environment of creativity and collaboration in the fast-paced landscape of the communications industry. A few of my career highlights include: • Created and managed targeted initiatives for five products, producing 8.2M marketing materials and propelling 35% new business revenue growth and 91% client retention. • Instrumental in saving the Prospective Risk product and generating significant revenue by integrating new email templates and updating existing letters to introduce telehealth appointments, ensuring business continuity amid the pandemic. • Partnered with the email deployment vendor to operationalize new templates and obtained approval from 50+ customers to utilize them on their behalf. • Updated all messaging, created member communications, and guaranteed swift delivery, enabling the successful re-launch of Prospective Risk, which generated ~$10M in revenue.\"Leadership and learning are indispensable to each other.\" — John F. Kennedy
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