Matthew Poirier

Resident Manager @Century

Jersey City, NJ, US

As the Resident Manager of 151 Bay St, I am responsible for overseeing the day-to-day operations of this luxury residential community. With a focus on exceptional customer service, I ensure that every aspect of building management runs smoothly and efficiently. My duties include:* Coordinating maintenance and repairs with a team of skilled contractors and vendors* Overseeing the building\'s staff, including janitorial, maintenance, and front desk personnel* Providing exceptional customer service to residents, addressing their concerns and resolving issues promptly* Enforcing building rules and regulations, ensuring a safe and respectful community* Facilitating communication between residents, the board of directors, and management company* Maintaining accurate records, reports, and maintenance logs* Conducting regular inspections to ensure the building\'s common areas are well-maintained* Coordinating with local authorities and emergency services in case of emergenciesWith 10+ years of experience in property management and a deep understanding of Jersey City\'s residential market, I am dedicated to providing a welcoming, comfortable, and well-maintained living environment for all residents of 151 Bay St. I am proud to be a part of this exciting new community and look forward to helping it thrive.

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