Matthew Pitts

Manager of Contact Center Technology at Bluegreen Vacations

Role
IT Manager Telecom Services at Hilton Grand Vacations
Location
Indianapolis, IN, US
LinkedIn followers
500 followers

About Matthew Pitts

Current area of responsibility is to oversee contact center technology solutions for…

Experience

  1. IT Manager Telecom Services

    Hilton Grand Vacations

    Jan 2025 — Present

    Oversee corporate and resort telecom services for voice communication. Manage vendor partnerships for telecom expense management. Oversee the handling of over mobile devices deployed across the globe.

Education

  • Indiana University Bloomington

    B.A, Germanic Studies, Political Science

    1994 — 1998

Skills

  • Process Scheduler
  • Workforce Management
  • Team Building
  • Management
  • Business Analysis
  • Workforce Planning
  • Contact Centers
  • Product Management
  • Operations Management
  • Process Improvement
  • Leadership
  • Customer Satisfaction
  • Training
  • Customer Service
  • Scheduling
  • Performance Management
  • Crm
  • Project Planning
  • Call Centers
  • Forecasting
  • Iex
  • Analytics

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Matthew Pitts — IT Manager Telecom Services at Hilton Grand Vacations in Indianapolis, IN, US | Unifers