Matthew Pagel
- Role
- Strategic Initiatives Program Manager - Pmo at Trane Technologies
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Matthew Pagel
Seasoned executive with over 20 years of proven capabilities helping to drive solid…
Experience
Strategic Initiatives Program Manager - Pmo
Jan 2018 — Present
Strategic guidance and program management responsibilities supporting initiatives within the HVAC industry: Build and start-up of 4 new distribution centers related to a supply transformation initiative- Improved customer delivery cycle time by 20% while providing $30M in annual revenue lift - Provided 100% package tracking capability, while also reducing operating costs by over $11M /year - Led the largest initiative Trane Supply has undertaken since it’s creation Suite of sustainability programs associated with the reduction of Trane\'s greenhouse gas emissions- Greenhouse Gas Reduction of 197k Metric tons of CO2e in 2021 - Reduced factory energy usage from operations by 14M BTU in 2021 - Recaptured refrigerant from dealers equating to an impacted reduction of 28k+ less cars on the road Transformational Trane Supply initiative concentrating on customer pain points and inefficiencies-$1B Revenue lift by 2025 as a result of owning the customer experience lifecycle - The effort was rewarded by being recognized with the 2022 Q1 President\'s Award Transformed Trane’s equipment distribution network from single-point to a hub-and-spoke model-$50M capital investment to stand-up 2 new distribution centers - Spread risk exposure and reduced customer request cycle times by over 25%-$25M in transportation cost savings and reduced shipping damage over the next 5 years -$95M in net revenue over the next five years through increased dealer satisfaction - Largest initiative for Trane Residential in 2020-21 Restructured pricing strategy for distributors to incent them based on certain business behaviors- Annualized operating income benefit of over $25M - Increased distributor brand satisfactions scores +10% Developed a customer experience journey map across the Trane and American Standard dealer network- Leveraged findings to develop a 3-5 year annual strategic investment plan
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