Matthew Opyd

Director of Managed IT Services at Proven IT

Role
Director of Managed IT Services at Proven IT
Location
Chicago, IL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Matthew Opyd

Accomplished and operationally focused leader with a proven track record of driving performance, efficiency, and service excellence. I specialize in building high-performing teams and optimizing workflows to achieve measurable results. Most recently, I led a strategic initiative that improved team productivity by 30% within a three-month period, all while sustaining a 97% customer satisfaction (CSAT) rating. My leadership approach is grounded in data-driven decision-making, continuous improvement, and a commitment to delivering exceptional service outcomes in fast-paced environments.

Experience

  1. Director of Managed IT Services

    Proven IT

    Nov 2021 — Present · US

Education

  • Eastern Michigan University

    Bachelors, Information Systems

    2004 — 2008

Skills

  • Windows 7 Certified
  • Active Directory
  • Windows Server
  • Windows Server 2012
  • Servers
  • Help Desk Support
  • Blackberry Enterprise Server
  • Disaster Recovery
  • Microsoft Exchange
  • Windows Server 2008
  • A+ Certified

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Matthew Opyd — Director of Managed IT Services at Proven IT in Chicago, IL, US | Unifers