Matthew Myers

About Matthew Myers

Independent and team player with excellent customer service skills. Dependable employee…

Experience

1. Operations Specialist

   Cypher

   Sep 2024 — Present · Colorado Springs, CO, US

   Ensure the timely completion of tasks and project deliverables by overseeing project progress and facilitating smooth workflow- Developed and implemented the client onboarding process, streamlining the experience for new clients- Created and optimized internal processes, managing both ongoing operations and new task workflows to increase efficiency- Spearheaded the setup of shared workspaces, providing team-wide visibility and improving collaboration- Regularly onboard clients and collaborate with a small cross-functional team, including the founder/CEO, sales, marketing, product development, and strategic partnership/business development- Managed weekly team meetings, extracting actionable items to create and assign company-wide projects- Conducted process optimization by creating detailed flow charts, project task lists, and tracking task completion- Saved company resources by utilizing existing software solutions, avoiding unnecessary software purchases- Regularly use Slack, Google Workspace, Zoom, DocuSign, HubSpot, AI tools, brokerage accounts, and VPS for operational tasks- Responsible for task delegation, determining project priorities, and making decisions on operational processes.

Education

• California State University, Chico

  Business Administration

  2008 — 2010

• Shasta College

  General Education

  2005 — 2008

Skills

• Microsoft Office
• Bill Payment
• Management
• Microsoft Dynamics Gp
• Social Networking
• Social Media
• Erequester
• Bill Paying
• Microsoft Word
• Team Leadership
• Marketing
• Outlook
• Microsoft Outlook
• Microsoft Excel
• Powerpoint
• Forecasting
• Bill of Lading
• Time Management
• Veterans
• Strategic Planning
• Procurement
• Customer Service
• Event Planning
• Project Management
• Ms Project
• Teamwork
• Purchasing
• Microsoft Powerpoint