Matthew Morgan
#Azure #M365 # Microsoft #DigitalGuru
- Role
- Sr Cloud Technician at Digital Guru
- Location
- Fargo, ND, US
- LinkedIn followers
- 500 followers
About Matthew Morgan
Experienced IT professional with a proven track record of working across diverse client environments and technologies. Skilled in adapting to complex systems and delivering innovative solutions, with a commitment to continuous learning and \"Growth Mindset\".With over a decade of experience, I specialize in the administration and support of large area networks and global multi-country wide area networks. My current focus is on Microsoft Azure Cloud Infrastructure Support. I am eager to leverage my extensive \'real-world\' experience to support the growing \"Azure Cloud\" infrastructure, AI, and hybrid coexistence, with a continued dedication to becoming a Subject Matter Expert (SME) in multiple domains. Leveraging years of experience in networking and troubleshooting, I have successfully supported Strategic and Fortune 500 clients through Azure Infrastructure incident response during my time at Microsoft. Committed to maintaining transparency and delivering exceptional results, I am committed to continuously enhancing my technical expertise through advanced, relevant training to effectively support networking, Azure Hybrid Solutions, global operations, and incident response. I have successfully contributed to Enterprise Network Systems on 80+ country networks as well as managed services for companies of all sizes. My greatest strength lies in my deeply ingrained ability to efficiently identify and analyze core information, enabling accurate assessment and effective collaboration towards resolution. Recent - Microsoft Azure \"Rapid Response\" Azure Network Support Engineer / continuous training path – Tier3 ~ Global CSS. 08/2021 – 12/2024. Heavy emphasis on Azure ~ hybrid DNS resolution & Azure Private Endpoint troubleshooting relevant to Azure SaaS, PaaS, & IaaS. Specialties: Azure Infrastructure / AI Integrated Workflow / Azure Cloud / Sr. Network Engineer / Configuration management / Consulting / Upgrade / Research / Deployment / Customer relations (Pre-sales demo & support)/ VMware / Citrix / HyperV / ConnectWise Automate implementation / Windows Servers through 2022 / Microsoft Partner / Internal Microsoft Azure training / Office 365 / Azure Active Directory / Active Directory / Azure Virtual Machines / Saas ~ PaaS collaboration(s)/ Career focus on Microsoft Windows Enterprise - Global Networks & Servers / Identity Access Management / PACS - Digital Radiography Engineer / Sr level Network and Systems Management / Welcome New technologies / Technical Training on a constant basis ~ 1993 to PRESENT.
Experience
Sr Cloud Technician
Sep 2025 — Present
Azure* M365* Entra* Intune* Microsoft* MSP* Tier 3 Escalation / Support* M365 Migration(s)/ Support
Education
New Horizons Computer Learning Center
MCSE, MCSA, A+, VMware - Director IT, Microsoft Networking / Novell
1996 — 1997
Milberg Wiess Bershad Hynes & Lerach On the Job training
Milberg Wiess Bershad Hynes & Lerach, Forensic Law Technology Investigation
1997 — 2001
San Diego Mesa College
Credits towards bachelors degree, Criminal law
1988 — 1992
IT Training since 1993 (IT Training)
College | Corporate training | Microsoft Azure - Azure CSS-Global Support training to current, Sr. Systems & Sr. Network Engineering - multi-country distributed Networks | Forensic Analasys
Microsoft
Tier 3 Global CSS, Azure Infrastructure / Azure Products / Technical / Global CSS Tier 3 processes
North Dakota State University
Credits in Criminology/Business Mgmt as well as ongoing technical training 1989-Present, College credits initially then IT (1989-2016)
1989 — 2016
Fujifilm Medical Systems, USA
Medical Technologies Network Engineer - college accredited, Network implementation, installation, and support-Medical Technologies - college accredited training
2010 — 2014
Akamai Technologies - MIT Networking / Global Security
Credits / Training by MIT in Global Networking / Global Security, Global security including Hacker intrusion detection as well as lead engineer in Network support.
2000 — 2001
Dell Corporate Internal Training Department - DOD Division
Dell Managed Services V.1.0, IT Networking, Installation, deployment of Dell products
2015 — 2016
Dakota Aerotech Aviation Institute
FAA Airframe / Powerplant ratings - Associates, Airplane turbine engines, electrical, and airframe construction
North Dakota State University
Credits in Business Mgmt and Criminal Law, Credits in Business Mgmt and Criminal Law
1989 — 1992
On the Job-Enterprise Security
10 Years Hands on, Full Enterprise Network, IT Security/Intrusion Detection/Forensic Data Extraction
2005 — 2016
Skills
- Servers
- Active Directory
- Vmware
- Networking
- Dns
- Technical Support
- Troubleshooting
- Windows Server
- System Administration
- Vpn
- Firewalls
- Cisco Technologies
- Dhcp
- Data Center
- Operating Systems
- Microsoft Exchange
- Virtualization
- Hardware
- Security
- Hacker Intrusion Detection
- Dicom
- Data Center Virtualization
- Data Center Management
- Satellite Communications
- Medical Imaging
- Pc Building
- Network Administration
- Consulting
- Pre-Sales
- Ticketing Systems
- Log Analysis
- Performance Management
- Root Cause Analysis
- Root Cause Problem Solving
- Mobile Communications
- Enterprise Mobility
- Mobile Technology
- Forensic Data Extraction in Law
- Windows Xp, Vista, 7, 8, 8.1
- Windows 2000, 2003, 2008 Server
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