Matthew Martin

About Matthew Martin

Over the years I have established myself as a leader in customer experience, new client acquisition, client retention, new business development, engagement center innovation and creating a culture of performance. These have not been accomplished on my own and I owe the successes that I have had along the way to the teams that I have managed and my cross functional partners. My always on \"True North\" compass has enabled me to stay authentic and transparent with my teams while creating a culture of adaptive and transformative contributors that meet and exceed goals. I believe in focusing on the work, making it fun along the way while staying nimble to move with the business and accomplish my goals. Recently in 2018 I also banned together with a group to create a non-profit organization called MECP Duplication Syndrome Foundation (MECP2.Org). This foundation\'s sole purpose is to connect families with this rare genetic disease to the researches working on a cure and ensuring these families have resources and support along the way. In creating this non-profit we have coordinated efforts with the researchers and are funding that research to make a difference in the lives of the children impacted and their families. In 2019 I joined the Board of Directors for Rare Disease Day In Tucson. This event brought together thousands of members of our community to learn about resources that can connect them with researchers, treatments and other non-profits. This event also drew state wide representation from the Arizona State Senate and a state wide declaration of Rare Disease Day was proclaimed.

Experience

1. Senior Director, Corporate and Strategic Accounts

   CooperSurgical

   Sep 2025 — Present · Tucson, AZ, US

   Relationship Management: Serve as the primary point of contact for a portfolio of strategic corporate accounts, ensuring high client satisfaction and retention.Strategic Planning: Develop and execute comprehensive account plans that identify growth opportunities and long-term value creation.Revenue Growth: Drive upsell and cross-sell opportunities within existing accounts to meet and exceed annual revenue targets.Cross-Functional Collaboration: Partner with Product, Marketing, and Customer Success teams to deliver tailored solutions for complex client needs.Negotiation: Lead high-stakes contract renewals and negotiations to secure long-term commitments.

Education

• Desert Christian High School

  High School Diploma, General Studies

  1994 — 1998

• University of Arizona

  Bachelor of Business Administration (BBA), Business Administration and Management, General

  2000 — 2006

Skills

• Product Marketing
• Goal-Driven Leader
• Situational Leadership
• Cold Calling
• Managing Database
• Start-Ups
• Leadership Development
• Coaching
• Direct Sales
• Talent Management
• Strategic Planning
• Performance Management
• Analytics
• Marketing
• Business Strategy
• Business Planning
• Achieve Results
• Organizational Development
• Customer Service
• B2b
• Action Selling
• Change Management
• Team Leadership
• Agile Project Management
• Product Management
• Healthcare
• Siebel
• Data Analysis
• Six Sigma