Matthew Lovil
10x Salesforce Certified l Sr Salesforce Business and Solutions Consultant l All Star Trailhead Ranger
- Role
- Senior Salesforce Solutions and Business Analyst at Synchrony
- Location
- Trabuco Canyon, CA, US
- LinkedIn followers
- 500 followers
About Matthew Lovil
Career Goals: I am focused on using my diversified communications background towards bettering my leadership skills in the service industry.Specialties.net, acd, billing, cisco, coaching, customer satisfaction, customer service, database administration, documentation, fax, forecasting, functional, funds, hiring, inventory management, management, meeting facilitation, mentoring, order entry, performance analysis, quality, sales, scheduling, sop, swing, telephone skills, Salesforce.com admin
Experience
Senior Salesforce Solutions and Business Analyst
Aug 2023 — Present
Education
California Coast University
M.B.A., Management
2009 — 2011
Minnesota State Moorhead
B.S., Mass Communications
1991 — 1996
Skills
- Program Management
- Process Scheduler
- Vendor Management
- Budgets
- Microsoft Office
- Sales
- Management
- Team Building
- Sales Operations
- Customer Retention
- Customer Service
- Account Management
- Change Management
- Mentoring
- Strategy
- Recruiting
- Project Management
- Inventory Management
- Coaching
- Software Documentation
- Process Improvement
- Interviews
- Project Planning
- Telephone Skills
- Cpoe
- Order Entry
- Leadership
- Strategic Planning
- Business Development
- Call Centers
- Time Management
- Acd
- Troubleshooting
- Operations Management
- Customer Experience
- Team Leadership
- Forecasting
- Cross-Functional Team Leadership
- Customer Satisfaction
- Training
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