Matthew Lancaster
Technology And Integration Specialist
- Role
- IT Operations Analyst Ii at Conduent
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
IT Operations Analyst Ii
Jan 2022 — Present · Charlotte, NC, US
Diagnose and resolve technical hardware and software issues Follow up with customers and users to ensure complete resolution of issues Identify and escalate situations requiring urgent attention Resolve technical problems with local IT teams Prepare activity reports Inform management of recurring problems Train end users as necessary on how to use the system
Education
Grand Canyon University
Bachelor's degree, Information Technology
2020 — 2024
Salem High school
High school Diploma
2010 — 2012
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