Matthew Kubiak

About Matthew Kubiak

I am very passionate about working with consumer-based products for external customers. As an advocate for customer satisfaction and the user experience, I aim to use my skills to abridge the marketing and technology worlds for the end consumer! Serving as a Product Analyst for Bath and Body Works, I plan, organize, and execute team sprints for the Customer scrum team.

Experience

1. Product Analyst

   Bath & Body Works

   Aug 2022 — Present · Columbus, OH, US

   At Bath & Body Works, I am working as a Product Analyst for our Customer, Selection, and Data & Analytics Scrum teams. I work in-between our various business partners and our Digital scrum team in order to provide the best possible eCommerce platform in the retail market- Write user epics, stories, defects, and task/spike tickets for a scrum team focusing on customer & analytics touchpoints: Customer Care, Session Management, Account Management, Privacy & Security, SMS, Adobe Analytics, Tealium, Transactional Emails, Platform Rebuild, PDP, PLP(grid page), ratings & reviews, search, and product recommendations - Prioritize, groom, and manage a backlog and roadmap of project initiatives for eCommerce scrum teams- Effectively manage two-week sprints and the sprint backlog for a scrum team of up to 19 membersdevelopment and feature optimizations- Oversee ticket refinement and user acceptance testing-Plan and execute team and department-wide social activities up to 75 participants-Participated in standing up the scrum working team as a founding member-Operate as the Business Lead to identify vendors, complete RFP, document business cases & ROI, and implement a CIAM SAAS tool-Liaison as an analyst to implement a CDP platform: create Data Flow Diagrams, document current & future state, define requirements-Work as a BA to implement a new CDP (Tealium) and Customer 360 platform for the business-Onboard new Product Analysts to the organization & lead monthly Product Analyst group meeting to align on position and cross-functional expertise

Education

• St. Francis de Sales School - Toledo, OH

  High school, College/University Preparatory High School

  2008 — 2012

• University of Dayton

  Master of Business Administration (M.B.A.), Marketing

  2016 — 2018

• University of Dayton

  Bachelor’s Degree, Marketing and MIS

  2012 — 2016

Skills

• Time Management
• Agile & Waterfall Methodologies
• Agile Methodologies
• Team Building
• Event Planning
• Piktochart
• Editing
• Project Management
• Sharepoint
• Customer Service
• Powerpoint
• Microsoft Excel
• Teamwork
• Orgsync
• Social Networking
• Critical Thinking
• Leadership
• Microsoft Word
• Social Media
• Research
• Requirements Gathering
• Communication
• Agile
• Microsoft Office
• Sales
• Retail
• Windows
• Marketing
• Fundraising