Matthew Kroll

About Matthew Kroll

Two decades worth of experience in managing Customer Success or Account and Relationship Management teams with complex business models Experience in payments / e-commerce / Optimization payments consultancy MarketPlace expertise - payouts & payins - partnerships- SaaS - Critical thinking skills – experience managing complex customer issues from inception through resolution Proven ability to build strategic working relationships, trusted advisor Solid track record of growing accounts and over-achieving revenue targets in an enterprise context Strong communication skills and ability to collaborate and influence effectively in a complex organization Strong analytical mindset, organization skills and proven ability to turn data into action Ability to understand customer needs, develop and communicate complex value propositions, and influence key decision makers

Experience

1. Account Manager Na Large Enterprise

   PayPal

   Feb 2025 — Present · Omaha, NE, US

Education

• Wayne State College

  Bachelors

  2002 — 2005

• Northeast Community College

  General Studies

  2000 — 2001

• University of Nebraska at Kearney

  Business Administration and Management, General

  2001 — 2002

• Creighton University's Heider College of Business

  Master of Business Administration - MBA

  2021 — 2025

Skills

• Email Marketing
• E-Commerce
• SEO
• Outlook Express
• Cross-Border Transactions
• Training
• Payments
• Value Based Selling
• Sales
• Selling Skills
• Microsoft Word
• Operational Excellence
• Cross Selling
• Management
• Salesforce.com
• Payment Card Processing
• Project Management
• Social Media Marketing
• Mobile Payments
• Marketing Strategy
• Solution Selling
• Direct Marketing
• Microsoft Excel
• Strategic Partnerships
• Powerpoint
• Api
• Account Management
• Sales Management