Matthew Kim
Director, Amazon Account Management @Ao2
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WORK HISTORY
Director, Amazon Account Management @Ao2
San Diego, CA, US
Lead and develop a high-performing Account Management team, driving accountability through structured performance reviews, workload optimization, and cross-functional alignment with Advertising, Creative, and Operations.• Built and implemented standardized Amazon growth frameworks (KPIs, playbooks, reporting benchmarks) to scale strategy execution across all managed brands.• Conduct quarterly strategic business reviews across portfolio to identify revenue expansion, margin optimization, and cross-channel growth opportunities.• Partner cross-functionally with PPC, Creative, and Operations leadership to align paid media, content, and operational execution into unified client strategies.• Manage 2–4 strategic enterprise accounts, modeling best-in-class client communication, reporting, and long-term marketplace planning.• Drive agency innovation by identifying and testing emerging Amazon programs (DSP, AMC, beta tools) and integrating winning strategies across the portfolio.• Lead internal marketplace deep dives and training initiatives to elevate team expertise and maintain competitive advantage.
EDUCATION
California State University, Chico
Bachelor's degree
ABOUT MATTHEW KIM
Associate Account Director, Amazon @ AO2 Management
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