Matthew Kibildis
VP, Enterprise IT Operations
- Role
- VP, Enterprise IT Operations at NorthMark Strategies
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Matthew Kibildis
VP of Enterprise IT Operations with 20+ years experience architecting, deploying, and supporting technology solutions from SMB to Enterprise environments. 15+ years experience leading teams to provide comprehensive support and customer service with high adherence to SLAs and positive customer feedback. Most customers (“end users”) say “this is the best IT Support I’ve ever had”.I’ve achieved this quality of service with minimal turnover and maximum employee satisfaction, creating room for independence and growth in an environment free of negativity and micromanagement.I’m presently leading global teams overseeing design, deployment, and operations of IT Support, IT Service Management (ITSM and ITAM), Identity and Access Management (IAM), and Microsoft 365 Platform. Extensive experience in the following industries-Finance-Private Equity-Venture Capital-Startups-Oil & Gas-Architecture / Interior Design-Medical (HIPAA)-Media and Publishing-Corporate Law-Entertainment Law-Fashion / Beauty-Non-Profits
Experience
VP, Enterprise IT Operations
Jan 2025 — Present · New York, NY, US
VP, Enterprise IT Operations overseeing global IT Support (Helpdesk), 365 Cloud Platform, and ITSM teams.
Education
University of Scranton
BS, Computer Engineering
2001 — 2005
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