Matthew Kha
General Store Manager at Starbucks
- Role
- General Store Manager at Starbucks
- Location
- Alhambra, CA, US
- LinkedIn followers
- 500 followers
About Matthew Kha
Business metrics driven with a big box profits mentality. My passion and positive work…
Experience
General Store Manager
Mar 2015 — Present
Lead store operations, staffing, recruiting, customer satisfaction, product quality, financial performance and team development- Display a customer comes first attitude by training and holding partners accountable for delivering excellent customer service- Drive the implementation of company programs by developing action plans and directly motivating the store team to meet the objectives- Manage with integrity, honesty and knowledge that promote the culture, values and missions of Starbucks- Constantly review store environment and key business indicator to identify problems, concerns and opportunities for improvement- Motivate store partners by regularly conducting performance assessments, providing feedback and setting challenging goals to improve their performance
Skills
- Shrinkage
- Merchandising
- Apparel
- Store Management
- Store Operations
- Customer Service
- Retail
- Sales
- Planograms
- Profit
- Loss Prevention
- Retail Sales
- Inventory Management
- Inventory Control
- Customer Satisfaction
- Assortment
- Visual Merchandising
- Big Box
- Driving Results
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