Matthew Kamish
Solution Sales Executive * People & Technology Driving Exceptional Customer Experiences * AI & Agentic CX Strategy * Contact Center Modernization * Workforce Engagement/Optimization * AI Driven Insights * Collaboration *
- Role
- Solutions Executive - Customer Experience at New Era Technology
- Location
- Brighton, MI, US
- LinkedIn followers
- 500 followers
About Matthew Kamish
Seasoned Sales Executive with expertise in CX, BPO, digital transformation, technology, & eCommerce solutions:I have worked and managed high level sales interactions for over 30 years working with fortune 500 companies on large, complex sales opportunities.I have experience in working in highly competitive environments that require internal partnering as well as multi-level networking to accomplish not only the goals of my organization but also help my clients meet and surpass the expectations of a business relationship that has been developed due to our interactions.As a Business Development Executive, I pursue strategic initiatives and new business relationships while building lasting rapports with existing and future clients.Specialties: Proven high performance track record in sales, strategic client management & retention.Broad experience crossing multiple industry sectors including Financial Services, Automotive, Energy & Utilities, Media/Telecommunications, Consumer Products and Retail.
Experience
Solutions Executive - Customer Experience
Jul 2025 — Present · MI, US
New Era Technology is the AI, application, and infrastructure partner that simplifies, secures, and scales technology across modern work environments. We serve as a trusted advisor to over customers worldwide with a focus on helping them solve technology and process challenges that impact their business for the better. We deliver solutions that help shape modern workspace & infrastructure. We are a CX & digital transformation leader helping companies assess, design, and deploy exceptional technologies across that drive world class customer experience journeys for our clients. Our comprehensive end-to-end security practice helps businesses manage security operations across network, data, apps, and physical security. New Era is the technology partner that enables companies to address today\'s interconnected challenges from - Hybrid workspaces & collaboration - modern connected work environments - physical & IoT security - fully connected customer experiences - AI - ready apps & data - cyber security & compliance. Check us out at
Education
Central Michigan University
B.S. in B.A., Finance
1987 — 1991
Skills
- Leadership Development
- Contract Management
- Sales
- Management
- Business Development
- Automotive
- New Business Development
- Back Office
- Outsourcing
- Call Center
- Program Management
- Business Strategy
- Order Fulfillment
- Leadership
- Crm
- Solution Selling
- Training
- Call Centers
- Sales Management
- B2b
- Vendor Management
- E-Commerce
- Process Improvement
- Account Management
- Telecommunications
- Customer Satisfaction
- Strategy
- Customer Experience
- Customer Retention
- Salesforce.com
- Bpo
- Team Building
- Strategic Planning
- Customer Service
- Team Leadership
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