Matthew Kalyan

Experience

1. Global Lms Administrator

   EnerSys

   Jul 2021 — Present · Reading, PA, US

   Led end-to-end course content lifecycle management, from development, deployment, and to retirement,ensuring up-to-date compliance across global training initiatives. Lead a project team of 3, with a focus onleveraging AI and Power Automate to streamline lean efficiency.• Spearheaded a breathable digital ecosystem strategy for EnerSys Global Learning Management System (LMS)SuccessFactors Enterprise, increasing satisfaction rate: Projects included: rotationallearning toolkits, virtual webinar offerings, and featured learning journeys. Maintaining the EnerSys AcademyBrand, the global corporate university, engagement scores & skill proficiencies increased.• Designed and executed a comprehensive documentation initiative through SharePoint that ensures all userguides, training materials, policies, troubleshooting resources, standard work processes are clear, accessible, andup-to-date.• Managed the corporate EnerSys Talent Development interactive dashboard, responsible for gathering andanalyzing data from the Learning Management System and Human Resources Information System to extractactionable insights for Learning & Development and HR Business Partners. Monitored the quality of data andconducting regular audits as needed.• Delivered exceptional technical support and troubleshooting for LMS Users, achieving a 90% first-callresolution rate and a reduction in support tickets by 60%. Ensured regular system maintenance and quarterlyupdates of the LMS & LXP are upgraded optimally.• Designed and delivered quarterly engaging comprehensive training sessions to educate users on navigating andutilizing the LMS effectively.

Education

• Lycoming College

  Bachelor of Arts - BA, Business Administration

  2017 — 2021