Matt Jones
Sr Customer Coordinator with Crystal Clean, LLC
- Role
- Sr Customer Coordinator at Crystal Clean
- Location
- Plainfield, IN, US
- LinkedIn followers
- 500 followers
About Matt Jones
I was born in Indianapolis, grew up in Pittsburgh, moved back home and went to school in Indianapolis (Ivy Tech/IU). I love to travel/explore new places as well get my foodie on! I am passionate about social governance and a clean healthy environment, or at the very least, helping to make it better.Currently, I am working with our Industrial Sales & Emerging Contaminants Group to try to help solve some of the biggest challenges in the waste industry. My job is to support our research group via data analysis, marketing, and trends. I love my job! Everyday I learn something new and I am constantly being challenged. I regularly attend industry related conferences, as well as constantly growing through work provided training or attending any specialty courses related to helping me to my job better. Always looking for interesting problems to solve!
Experience
Sr Customer Coordinator
Nov 2024 — Present · Indianapolis, IN, US
Ensure that Health & Safety remains the top priority by adhering to policies, processes, and safe practices at all timesAssist in selecting, implementing, and maintaining new business processes during startup phasesTrain and mentor new employees to ensure they understand their roles and responsibilitiesStay up-to-date with applicable state and federal regulations related to contaminated water treatmentSupport opportunity progression, maintain continuous communication on opportunity status, and manage internal and external expectations for new projectsAnalyze data and prepare summary reports related to Crystal Clean businessManage PFAS related news subscriptionsHandle customer inquiries regarding company services, service costs, and proper paperwork completionBuild sustainable relationships and trust with customers through routine communication Utilize a variety of tools for research and cross-functional problem-solvingManage pickups, transportation, and delivery of customer wasteReview vendor invoices for accuracy, approve them, and submit for paymentProvide and/or develop innovative solutions as neededAttend industry-related conferences to identify new opportunities
Education
Ivy Tech Community College
Associate of Arts and Sciences (A.A.S.), Advanced Lean Manufacturing Production & Operations
2012 — 2016
Parkway Technical School
Culinary Arts, Foods
2001 — 2002
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