Matthew Jenkins
General Manager at EXOS Corporate Services
- Role
- General Manager at Exos
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Matthew Jenkins
Operations and General Management/Team Building and Leadership Highly experienced…
Experience
General Manager
Jan 2015 — Present · New York, NY, US
EXOS, General ManagerResponsible for overall management of the facility and all services provided, including personnel management, budget, reporting, marketing, communications, and development of nutritional and fitness programsEstablish and maintain productive relationships with senior client stakeholders and vendors. Maintain strong working relationships with Building Services and key operational units to ensure effective facility management.Supervise a team of 20 fitness professionals and lifeguards recognized for providing Gold Standard customer service by exceeding client expectations. Implemented KPIs to improve performance expectationsDevelop marketing and communications strategies for Wellness and nutritional programs and services which generate both membership growth and increase revenues. Improve revenues also generated through identified cross-selling possibilities with available ancillary servicesAchieved an increase in annual revenues by 75% by closing budget shortfalls and increased membershipImplemented effective reporting metrics based on industry expertise; enhanced the monthly corporate reporting protocol to cover the key operating metrics and indicators for trends and areas for development
Education
Harvard University
CeDid:22ZG-AL6D-M3SC, Policy Design and Leadership
2020 — 2022
Rutgers University
Bachelor's degree, Biochemistry and Molecular Biology
Skills
- Strategic Leadership
- Operations Management
- Team Leadership
- Medical Devices
- Fitness
- Strategic Planning
- Fitness Training
- Critical Thinking
- Recruiting
- Program Management
- Business Strategy
- Personal Training
- Change Management
- Marketing
- Team Building
- Management
- Sports Nutrition
- Coaching
- Leadership
- Sales Management
- Healthcare
- Business Development
- Entrepreneurship
- Sales
- Strength Training
- Wellness
- Project Management
- Wellness Coaching
- Public Speaking
- Nutrition
- Orthopedic
- Lifestyle
- Operational Turnaround
- Weight Training
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