Matthew Jackson
CSM in the SaaS industry for the #1 RMS in the Nation
- Role
- Customer Success Manager at New Innovations, Inc
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Matthew Jackson
Customer Success Manager in the SaaS industry. I help hospital leaders plan and achieve their goals using our industry- leading residency management software. Helped decrease churn from 4.5% when I was hired to less than.5% today by always advocating for the customer in every phase of the business.
Experience
Customer Success Manager
May 2019 — Present
Education
The University of Akron
Bachelor's degree, Supply Chain and Operations Management
2015 — 2018
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.