Matthew Hibbs
Client Implementation and Delivery Leader @TeamBuilder
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WORK HISTORY
Client Implementation and Delivery Leader @TeamBuilder
TeamBuilder is a healthcare SaaS platform built for ambulatory care. It uses advanced data science to recommend optimal staff schedules, helping leaders balance workloads, boost productivity, and uncover efficiency opportunities through actionable insights.• Lead multi-million dollar enterprise rollouts of TeamBuilder’s scheduling platform for large health systems, managing cross-functional implementation from contract through go-live.• Architect and scale the company’s implementation playbook and delivery capacity model, laying the foundation for predictable onboarding, timeline forecasting, and internal resource planning to support rapid growth.• Serve as the executive-facing lead for client stakeholders, aligning clinical, operational, and IT leadership to ensure adoption, mitigate risk, and accelerate value realization.
EDUCATION
University of Kentucky
BSBA, Economics and Marketing
Bellarmine University Rubel School of Business
Master of Business Administration - MBA
ABOUT MATTHEW HIBBS
I’m currently an Implementation Project Manager at TeamBuilder. I have deep experience driving value for healthcare providers, payers, and public health agencies through innovative technology offerings. Had the privilege of leading client operations functions for the nation’s leading healthcare Software as a Service (SaaS) companies.I love the unique challenges of fast paced, innovative, high-growth environments, and enjoy solving problems through cross-functional collaboration with Sales, Delivery, Customer Success, and Product teams. Through my 13+ years in the healthcare technology space, I’ve developed expertise building sustainable, efficient operations through periods of hypergrowth, assembling and leading strong customer success and delivery teams, and developed deep industry and clinical workflow knowledge to ensure clients get maximum value from software solutions.At heart, most people know me as a people person, skilled in bringing people together. I’m most proud of the deep relationships I’ve built with my colleagues and clients over the years, and enjoy getting to know people on a personal level. I graduated with an MBA from Bellarmine University in Louisville, KY, am a certified PMP, and maintain my Lean Six Sigma Blackbelt certification.
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